| SR. NO. | CONTENTS | PAGE NO. | 
| 1 | SHAREHOLDER VALUE CREATION IN SELECTED INDIAN BANKSDR. HEMAL PANDYA, MRS. CHETANA PARMAR
 | 1-19 | 
| 2 | IDENTIFYING FACTORS AFFECTING JOB SATISFACTION OF FEMALE EMPLOYEES WORKING IN SERVICES SECTOR WITH SPECIFIC REFERENCE TO BPODR.D.S.CHAUBEY, NIDHI MAITHEL, VISHAL GUPTA
 | 20-29 | 
| 3 | TAX REVENUE OF CENTRAL AND STATE GOVERNMENTS: AN ANALYSISMR. ASHOK KUMAR, DR. SANJEEV BANSAL
 | 30-38 | 
| 4 | HRM AS A SEGNIFICANT FACTOR IN CREATING COMPETITIVE ADVANTAGEIRSHAD AHMAD BHAT, NAFEES AHMAD RATHER FAROOQ AHMAD MIR
 | 39-49 | 
| 5 | REINVENTING KARNATAKA’S ECONOMIC FUTURE FOSTERING INDUSTRIES OF 21ST CENTURYDR N. M. MAKANDAR
 | 50-61 | 
| 6 | E-CRM IN INDIAN BANKING INDUSTRY: A TOOL FOR SURVIVAL IN TECHNOLOGY ERASHRI DEBABIJAYA MISHRA, DR. SANJEEB KUMAR DEY
 | 62-68 | 
| 7 | CORPORATE GOVERNANCE: THE CONCEPTUAL FRAMEWORKMAHESH R.PRAJAPATI, T.S.SHIBIN, YOGESH A.LAD
 | 69-75 | 
| 8 | A STUDY ON EMPLOYEES’ TURNOVER INTENTION WITH SPECIAL REFERENCE TO IT COMPANIES IN COIMBATOREMRS. J.VINOTHA
 | 76-93 | 
| 9 | LEGISLATIVE FRAMEWORK OF CORPORATE GOVERNANCE IN INDIADR. SUSHAMA YADAV
 | 94-107 | 
| 10 | INFRASTRUCTURE FINANCING: PUBLIC PRIVATE PARTNERSHIPS IN INDIAPREETHI.M
 | 108-112 | 
| 11 | FINANCIAL PERFORMANCE APPRAISAL OF SAINT-GOBAIN SEKURIT INDIA LIMITEDDR.S.KALAISELVI, MS.P.JANAKI
 | 113-122 | 
| 12 | ENTREPRENEURSHIP: SERVICE TO THE SOCIETYDR. PRIYADARSHI PATNI, VANDANA GUPTA
 | 123-127 | 
| 13 | ONLINE CONSUMER BEHAVIOURBRIJESH SIVATHANU, DR. PRAFULLA SUDAME
 | 128-137 | 
| 14 | INDIAN MEDICAL TOURISM: GROWTH, CHALLENGES AND OPPORTUNITIESVIVEKANAND A. MANE, DR. S. G. HUNDEKAR
 | 138-151 | 
| 15 | SUPERIOR AND SELF 360 DEGREE APPRAISAL IN CASE OF STAFF NURSEMr. A.RAMKUMAR, Ms. P.SHUNMUGA PRIYA
 | 152-161 | 
| 16 | A STUDY ON GAP ANALYSIS ON SERVICE QUALITY IN AXIS BANK: A CUSTOMER PERSPECTIVESANA MOID, LUBNA ANSARI, DR. YASIR ARAFAT ELAHI
 | 162-173 | 
| 17 | A STUDY ON THE EFFECTIVENESS OF ORGANIZATION CLIMATE WITH SPECIAL REFERENCE TO AMBI PLY PANELS AND DOORS, COIMBATORES.KARPAGALAKSHMI
 | 174-181 | 
| 18 | ELECTRONIC BANKING SERVICES IN INDIA – A CASE STUDY OF KARNATAKABASAVARAJAPPA M.T
 | 182-192 | 
| 19 | RURAL CONSUMERS BRAND CHOICE BEHAVIOR FOR MOBILESDR.J.K RAJU,  ASIFULLA A
 | 193-201 | 
| 20 | SUSTAINABLE URBAN DEVELOPMENT AND ‘GREEN’ EXPENDITURES BY THANE MUNICIPAL CORPORATION AND NAVI MUMBAI MUNICIPAL CORPORATION: A COMPARATIVE STUDYDR. SUJATA S. KHADILKAR
 | 202-208 | 
| 21 | WOMEN BUYING BEHAVIOUR AND FACTORS INFLUENCE ON CONSUMER PREFERENCE IN VELLORE CITY – A STUDYDR. N. SUNDARAM
 | 209-220 | 
| 22 | JOB SATISFACTION AND ORGANIZATIONAL COMMITMENT  OF STATE SECTOR OF SRI LANKA : THE MODERATING EFFECT OF EMPLOYEE SPECIALIZATIONMS. PRASADINI N. GAMAGE,  MR. SARATH KUMARA YAPA
 | 221-233 | 
| 23 | IMPACT OF EURO ZONE CRISIS ON THE INDIAN ECONOMYDR. NEETU JAIN, HARMIT SINGH CHOUDHARY
 | 234-247 | 
| 24 | A STUDY ON CUSTOMER PREFERENCES AT SHOPPING MALLS IN KERALABIJU M. K., DR. FAISAL U., AKARSH S. L
 | 248-258 | 
| 25 | MICRO FINANCE – THE EMPOWERING TOOL FOR POORTAZYN RAHMAN
 | 259-267 |