| SR. NO. | CONTENT PAGE | PAGE NO. | 
| 1.        | TRANSPARENCY, PARTICIPATION AND ACCOUNTABILITY ON SERVICE QUALITY (A STUDY AT THE PAPUA PROVINCIAL OFFICE OF FORESTRY AND CONSERVATION)DR. H. MUHDI B. HI. IBRAHIM, SE, MM
 | 1-10 | 
| 2.        | EVALUATION OF VARIOUS INTERNET BANKING SERVICES IN INDIAN PUBLIC AND PRIVATE SECTOR BANKS: A CUSTOMER PERSPECTIVEASHIMA TANDON, DR.MANISHA GOEL, DR. SUNITA BISHNOI
 | 11-24 | 
| 3.        | PROBLEMS OF NGOS IN RURAL DEVELOPMENT: A STUDY IN WEST BENGALDR. LAWRENCE GOMES
 | 25-41 | 
| 4.        | A CASE STUDY ON THE IMPACT OF QUALITY CIRCLE PARTICIPATION AMONG THE EMPLOYEES OF ASHOKLEYLAND LIMITED, ENNORE, CHENNAIDR. M.SAKTHIVEL MURUGAN
 | 42-52 | 
| 5.        | MANAGING INNOVATION IN THE INDIAN SERVICE SECTORDR. P. SRINIVASA REDDY
 | 53-61 | 
| 6.        | WORKING CAPITAL PRACTICES IN PHARMA INDUSTRY – A CASE STUDY OF AUROBINDO PHARMACUITICALS LIMITEDDR.V.VENKATANARSI REDDY, P.V.N. NATARAJ
 | 62-79 | 
| 7.        | A STUDY ON JOB SHARING: PROS & CONSKIRTI MANKOTIA SINGH, JAYASHREESAPRA
 | 80-93 | 
| 8.        | A STUDY ON THE EMPLOYEE PRIVACY AT WORKPLACE IN TELECOM INDUSTRYDR.M.THIAGARAJAN, C.PRABU, J.RAMESH
 | 94-106 | 
| 9.        | ISSUES AND CHALLENGES OF FIELDS OF SOCIAL WORK IN INDIA-A STUDYDR.SANNASWAMY
 | 107-116 | 
| 10.    | A STUDY WORK CONDUCTED ON BEHALF OF SWASTHYA BHABNA WELFARE  SOCIETY ON THE BAD EFFECTS OF PLASTIC WASTES AMONG THE CITIZENS OF MUNICIPAL AREAS.DR. PRADIP KUMAR DAS,  DR.SUHAS BHATTACHARYYA,MISS ESHITA DAS
 | 117-124 | 
| 11.    | ROLE RELAXED AND STATUS SEEKING ATTITUDE OF CONSUMERS WITH REFERENCE TO FOUR WHEELER OWNERS IN COIMBATORE CITY,TAMIL NADUD.ARTHI, DR.K.MALAR MATHI
 | 125-131 | 
| 12.    | INTELLECTUAL PROPERTY RIGHTS; IMPLICATIONS AND PROSPECTS WITH SPECIAL REFERENCE TO AWARENESS AND PROTECTION IN A KNOWLEDGE ECONOMY: AN APPRAISALVIKAS BEHAL, SANIA SAREEN
 | 132-139 | 
| 13.    | THE ROLE OF KNOWLEDGE MANAGEMENT IN ENHANCING THE PERFORMANCE OF EMPLOYEE IN LOGIPRO SOFTWARE (P) LTD. BANGALORE.DR. A. SELVARANI , MRS.  SIVASAKTHI.K, MRS. K.S. SELVI,MRS. P.JANET MARY PORTIA
 | 140-147 | 
| 14.    | THE EEE –EMOTION, EXPRESSION AND EXPERIENCE IN SERVICE UTILITY OF HEALTHCAREDR. PADMA.A, G.JABARETHINA
 | 148-154 | 
| 15.    | USING PATIENT’S SATISFACTION RESEARCH FOR RELATIONSHIP MARKETING: A DIRECT MARKETNG APPORACH FOR HOSPITALPRASANTA KUMAR BRAHMA
 | 155-162 | 
| 16.    | LANGUAGE TEACHING THROUGH A TASK-BASED APPROACH MR. R.CALAIVANANE, DR.M.A. MOHAMED SAHUL HAMEED,DR.R. SRINIVASAN
 | 163-166 | 
| 17.    | INFLUENCE OF INTERACTIONAL RELATIONSHIP ON STRESS AMONG WOMEN EXECUTIVES IN SOFTWARE COMPANY IN CHENNAIDR.M.RAJESH, G.PURUSHOTHAMAN
 | 167-176 | 
| 18.    | IMPACT OF SOCIO-ECONOMIC STATUS ON WOMEN’S DESIRE FOR SOCIAL FREEDOM (DSF)MUZAMIL JAN
 | 177-190 | 
| 19.    | TO APPRAISE THE FACTORS INFLUENCING GENERATION Y WHILE CHOOSING A WEBSITE FOR ONLINE SHOPPINGPROF. SUVARNA PATIL, PROF. ANITA DESAI, DR. ARUN HANDA
 | 191-196 | 
| 20.    | A STUDY ON EMPLOYEE ABSENTEEISM WITH SPECIAL REFERENCE TO UNI DRIVELINES (P) LTD., COIMBATORESRIJA.B
 | 197-208 | 
| 21.    | CREDIT LENDING PRACTICES OF INDIAN PUBLIC SECTOR BANKS IN THE COMPETITIVE WORLDPROF.RASHMY MORAY
 | 209-224 | 
| 22.    | FINANCIAL INCLUSION- ROLE OF IT.MOHAMMED AVAIS
 | 225-232 | 
| 23.    | ERGONOMICS FACTORS IN BHARATH HEAVY ELECTRICALS LTD,(BHEL),TIRUCHIRAPPALLI,TAMILNADUDR. G. PRABHAKARAN, DR. M.GANESAN
 | 233-244 | 
| 24.    | A STUDY ON THE RELATIONSHIP BETWEEN SHARE HOLDERS VALUE AND PERFORMANCE MEASUREMENT(WITH SPECIAL REFERENCE TO BHARAT HEAVY ELECTRICALS LTD.)DR. (MRS). M. JAYA
 | 245-254 | 
| 25.    | A EXPLORATORY STUDY ON WOMEN EMPOWERMENT THROUGH MGNREGS IN RAYAVARAM VILLAGES IN PUDUKOTTAI DISTRICTS. CHANDRALEKA,  AR. RAMU
 | 255-266 | 
| 26.    | FACTORS OF MOTIVATION FOR WOMEN ENTREPRENEURS-A FILED STUDY IN HARYANAAMITA, JITENDER SINGH
 | 267-277 |