| S.NO | CONTENTS | PAGE NO | 
| 1. | DOES ORGANIZATIONAL CULTURE INFLEUNCE FIRM PERFORMANCE IN MALAYSIA? DR. WAN FAUZIAH WAN YUSOFF
 | 1-12 | 
| 2. | THIRD PARTY ADMINISTRATORS (TPAs) IN INDIA:AN INSIGHT INTO ROLE DEFINED AND ROLE PLAYED WITH REFERENCE TO IRD DR. SUMNINDER KAUR BAWA, RUCHITA VERMA
 | 13-25 | 
| 3. | FACTORS AFFECTING EVALUATION OF ONLINE SERVICE QUALITY MS. POOJA JAIN, DR. NARENDER KUMAR
 | 26-33 | 
| 4. | ROLE OF NABARD IN POVERTY ALLEVIATION: AN EMPIRICAL STUDY OF UTTAR PRADESHDR. (MRS.) TWINKLE PRUSTY, ASHISH KANT CHAUDHARI
 | 34-48 | 
| 5. | MICROFINANCE PERCEPTION – A STUDY WITH SPECIAL REFERENCE TO SALALAH, SULTANATE OF OMAN  DR. M. KRISHNA MURTHY, S.VARALAKSHMI | 49-60 | 
| 6. | IMPACT OF ACQUISITION ON CORPORATE PERFORMANCE IN INDIAN MANUFACTURING SECTOR DR. BABLI DHIMAN, MR. BILAL A. PARRAY
 | 61-81 | 
| 7. | GLOBALIZATION OF HIGHER EDUCATION THROUGH FDI: A STEP TO BE TAKEN OR NOT IN INDIA?? MRS MEENAL LODHA 'NE SUKHLECHA, DR MAMTA JAIN
 | 82-95 | 
| 8. | OCCUPATIONAL HAZARDS AMONG MALE AND FEMALE SEWING MACHINE OPERATORS IN A GARMENT MANUFACTURING UNITS NALINI CHANDRA, RAZIA PARVEZ
 | 96-100 | 
| 9. | E-TAILING IN INDIA: ITS ISSUES, OPPORTUNITIES AND EFFECTIVE STRATEGIES FOR GROWTH AND DEVELOPMENT DR. SUMAN KUMAR DAWN, UTTIYA KAR
 | 101-115 | 
| 10. | CONCEPTUAL & CONTEXTUAL DIMENSION OF BRAND EQUITY U. THIRIPURASUNDARI, DR. P. NATARAJAN
 | 116-128 | 
| 11. | IMPORTANCE OF QWL: WITH SPECIFIC REFERENCE TO TCS CHARU MOHLA
 | 129-138 | 
| 12. | CHALLENGES AND STRATEGIES FOR SUCCESSFUL AIRLINE OPERATION T. SUGANTHLAKSHMI
 | 139-150 | 
| 13. | THE IMPACT OF BOSS PERSONALITY AND STYLE ON EMPLOYEE PERFORMANCE AND ATTITUDE TOWARDS WORKPLACE DR. VINITA SINHA
 | 151-161 | 
| 14. | BRAND LOYALTY AND LIVERAGABILITY: AN EMPIRICAL STUDY ON SOME SELECTED BRANDS OF SOAP MRINAL KANTI DAS
 | 162-172 | 
| 15. | BRAND IMAGE – A STUDY REVEALING THE CONSUMER’S PRIORITY WHILE PURCHASING MOBILE HIMANSHU TIWARI
 | 173-184 | 
| 16. | MEDICAL TOURISM IN INDIA: ISSUES, OPPORTUNITIES AND DESIGNING STRATEGIES FOR GROWTH AND DEVELOPMENT DR. SUMAN KUMAR DAWN, SWATI PAL
 
 
 | 185-202 |